Asset enhancement, financial performance and memorable guest experiences are core to everything we do.
Our continually evolving business model drives asset value through our four key integrated asset enhancement strands: financial performance, operations best practice, the development of sales and service culture, and the enhancement of the hotel brand.
Strong financial performance is driven by revenue acceleration, strict labour and other costs control, combined with cost reduction from the economies of scale and group purchasing. With world-class financial control and reporting systems, our Key Performance Indicators are measured and traced on a daily basis.
We bring operational best practice to all aspects of the business, with proven standards and systems customised to each hotel. These high standards are continuously reviewed and independently examined to ensure they are consistently applied.
We support our clients in accelerating their business by analysing the hotels position and working towards a goal that fulfils a successful digital strategy. We take a holistic approach to intelligent online marketing practices that are result focused.
After initially assessing the current brand strength, our strategy will be to either develop the current equity within the brand or to develop the hotel under the Great National Hotels brand. An international brand may also be secured for the property if appropriate.
Exceptional service is core to our business model, and all staff is fully trained in every aspect of service and up-selling. Our ethos of traditional hospitality with care and professionalism ensures that every guest receives outstanding service and a memorable experience.